What Are Video Visits?
A video visit is a secure online appointment between you and your clinician using a computer, tablet or smartphone. Both you and your clinician can see, hear and speak to each other, similar to using FaceTime. Your video visit is private and not recorded — only you and your clinician participate in the appointment and it’s completed in real time.
The UVM Health Network – Home Health & Hospice has used video visits to provide a convenient, safe and secure care option to patients for several years. In response to the COVID-19 pandemic, we have expanded this offering.
Find Out How You Can See Your Clinician From Home.
See What a Video Visit With Your Clinician Looks Like
How Can a Video Visit Help Me?
- CONVENIENCE: You can see and talk with your Clinician from the comfort of your home.
- SAFETY: Protect yourself and your family, and slow the spread of illnesses like COVID-19, by staying home.
- EFFICIENCY: Save time and money.
- SECURITY: Federally mandated, HIPAA-compliant technology protects your privacy and health information.
- OUR OFFICE SENDS A MEETING INVITATION.
Our office emails you a link to your secure video visit.
- LOG INTO THE VIDEO VISIT.
When it’s time for your video visit, click the appointment link emailed by your Clinician’s office using a computer, smartphone, or tablet with reliable internet service. You’ll be able to see and talk with your Clinician.
- TALK WITH YOUR CLINICIAN, PRIVATELY AND SECURELY.
During your video visit, discuss your health needs just as you normally would.
Frequently Asked Questions
Is a Video Visit Private or Can Others See Me, Like on TV?
Will a Recording Be Made of My Video Visit With My Clinician?
Can my family or caretaker be with me during the video visit?
What is the cost and does insurance cover this kind of visit?
What happens if, based on my video visit, the Clinician believes that he/she needs to see me in-person instead?
If I end up not wanting to do the scheduled video visit, will that affect my right to future care or treatment?
Will the information from my video visit be placed into my medical record?
Is the quality of care the same as an in-person visit?
I’m scheduled for a video appointment. What happens now?
What are quick tips for a quality experience?
If you have questions about your appointment, please contact us at (802) 860-4465.